Appointment
- If I'm an exisiting patient of Raffles Medical, when booking for a specialist appointment follow-up do I book as a new patient or follow-up patient?
- Can I upload my previous health screening records not conducted by Raffles Medical Group to the app?
- What if I'm unable to make it for my appointment? Why can't I reschedule/cancel my appointment on the app?
GP E-Queue
- When can I take an eQueue number?
- What if I miss my eQueue when it was called for registration? Will I be given priority to see the next available doctor?
- What do I need to do upon arriving at the clinic?
- Will I be able to help my family members to get a queue number? (Parents/Spouse/Children)
- Will I be able to help someone who is not my family member to get a queue number? (Unmarried Partner / Friends)
- Will I be able to book a teleconsultation whilst being in an eQueue?