Teleconsultation is suitable for anyone above 2 years old and seeking treatment for non-emergency illnesses. For patients below 16 years old, please ensure that you have a caregiver (21 years old and above) present with you during the Teleconsultation.
The caregiver has to show a valid identity document (eg. NRIC, passport, etc) to the doctor at the start of the Teleconsultation.