Teleconsultation allows you to seek medical advice, diagnosis, and referrals for non-urgent cases. Emergency health issues are not suitable for Teleconsultation. Please seek immediate medical assistance at the nearest Accident & Emergency (A&E) or call 995 for an ambulance. The following conditions are also not suitable for Teleconsultation:
- visual disturbances (double vision/blurred vision/loss of vision),
- dizziness and imbalance,
- chest pain,
- breathing difficulties,
- asthma,
- abdominal pain with fever,
- diarrhoea with black stools, fever for more than 3 days,
- weakness or numbness of limbs,
- urinary or bowel incontinence,
- pregnancy complications,
- any injuries,
- bleeding from any wounds/injuries,
- 1st consultation for chronic illnesses,
- mental health issues (call the SOS hotline: 1800-221 4444)
Note: This list is non-exhaustive and may change from time to time.